Terms of Service

1. Introduction

These Terms of Service contain the terms governing the relationship between the user and the platform Polytech, which is managed by Polytech Global Solutions Limited (HKSAR BRN 80427335), including its subsidiaries and affiliates, and apply to any customer or agent interaction with any services or products of the company.

Company Details
Polytech Global Solutions Limited
HKSAR Business Registration Number: BRN 80427335
Address: Unit 1510, Seapower Tower Concordia Plaza, 1 Science Museum Road, Tsim Sha Tsui (TST), Hong Kong

2. Applicable Legal Requirements

These Terms are made in accordance with the jurisdictional requirements of the Hong Kong Special Administrative Region (HKSAR) and, in particular, with the HKSAR legislative acts directly or indirectly related to the regulation of the business activities of companies:

  • Companies Ordinance (Cap. 622): A key regulation governing corporate activities at all stages of a company’s existence (including private companies limited by shares), from its establishment and the issuance of shares to the responsibilities of directors, accounting and financial reporting, auditing, disclosure, reorganization, and liquidation.
  • Companies Registry: The statutory body of Hong Kong SAR, which is the leading corporate register and administers legal requirements for companies under the Financial Services and the Treasury Bureau (FSTB).
  • Electronic Transactions Ordinance (Cap. 553): Governing the legal use of electronic documents, electronic signatures, and digital transactions made through digital platforms, in accordance with other requirements of contract law and e-commerce rules.
  • Consumer Protection Acts: The Trade Descriptions Ordinance (Cap. 362) on unfair trade practices under the control of the HK Customs and Excise Department; the Consumer Goods Safety Ordinance (Cap. 456) on the safety of consumer goods; and the Unconscionable Contracts Ordinance (Cap. 458) on unfair conditions of services provided.
  • Individual Ordinances and Notes, described in more detail in related company documents: The Personal Data (Privacy) Ordinance, PDPO (Cap. 486); Codes of Practice and Guidance Notes from the PCPD; the Telecommunications Ordinance (Cap. 106); the Control of Exemption Clauses Ordinance (Cap. 71); the Anti-Money Laundering and Counter-Terrorist Financing Ordinance, Cap. 615 (AMLO); and others.
  • Other separate Ordinances for compliance with HKSAR: The Business Registration Ordinance (Cap. 310) on activity registration; the Competition Ordinance (Cap. 619) on competition; the Inland Revenue Ordinance (Cap. 112) on tax obligations; the Employment Ordinance (Cap. 57) on labour relations; and the acts for intellectual property protection, namely the Copyright Ordinance, Cap. 528 and the Trade Marks Ordinance, Cap. 559.
  • Sector regulations: Rules and laws issued by sector regulators, such as the Hong Kong Monetary Authority, the Securities and Futures Commission (Securities and Futures Ordinance, Cap. 571), and others.
  • Other international and local conformity standards.
Lawful activities
The provision of financial, investment, commercial, consulting, analytics, index products, legal services, corporate forecasts, white-label and AI solutions, and other products to private and institutional clients through digital platforms and other online spaces of Polytech is carried out by the company within the limits of the permissions granted to it and the requirements of the above-described legislative bodies and initiatives of the Hong Kong SAR.

3. Regulatory and Jurisdictional Restrictions

The availability of the platform and the ability to use the products and services provided by the company may depend on the location/residence of the customer. Some platform products and features may not be available to certain users, or may be subject to territorial restrictions or additional conditions.

User Self-Control
The customer independently ensures compliance with applicable regulatory requirements. Please refrain from using our services if such use is restricted by applicable law.

4. Limitation of liability

The company warns that the use of prediction-based and complex financial products is risky and may not be suitable for all users. The use of Polytech services does not guarantee that a customer will achieve expected results, will not suffer losses, or will earn revenue from using platform tools. Materials related to the company are published for informational purposes only and do not constitute an offer or an investment recommendation.

Risk Warning
Learn more about potential and specific risks, the concept of minimizing such risks, and the company’s policies regarding managing them in the accompanying Risk Warning document.

5. Safety standards

As part of ensuring infrastructure risk resilience, the Polytech company adheres to the necessary security measures in accordance with DPP4 of the PDPO and the Protection of Critical Infrastructures (Computer Systems) Ordinance (Cap. 653) requirements for organizations recognized as critical infrastructure operators.

We apply comprehensive corporate ERM security standards including access control, encryption, separation of duties, liquidity reserves, compliance audits, response regulations, stress tests, AI leak prevention, and other monitoring procedures.

We are also guided by well-established cyber threat management models, such as NIST CSF 2.0, the international ISO/IEC 27001 standard, and CIS Critical Security Controls set at an enhanced IG3 implementation level, as well as other information security solutions.

6. Processing of personal data

The Company may collect, store, process, use, disclose, retain, and protect customers' personal data obtained through interaction with the Company’s products. The processing of such data is carried out in accordance with the requirements of the Personal Data (Privacy) Ordinance, PDPO (Cap. 486), and other HKSAR regulations related to the use of sensitive information of Polytech users.

We collect sensitive information fully in accordance with Data Protection Principle 1 (Schedule 1 to the PDPO) in an exclusively lawful and good-faith manner, and at the minimum extent necessary for purposes related to the company's operations.

We are also guided by well-established cyber threat management models, such as NIST CSF 2.0, the international ISO/IEC 27001 standard, and CIS Critical Security Controls set at an enhanced IG3 implementation level, as well as other information security solutions.

PICS and Cookie Notice
We explain in detail which categories of sensitive data we collect and for what purposes, outline disclosure mechanisms and the protection of such information, and describe the use of cookies and similar technologies in the accompanying documents, namely the Global Privacy Notice (PICS) and Cookie Notice.

7. Intellectual property

All materials published on behalf of the company on the website, in applications, or on social networks, or posted by users within the Polytech Agent Program, including texts, images, audio-visual materials, source and object codes, graphic elements, trademarks, logos, other brand names, and other content, are owned by the company and protected under applicable HKSAR legislation:

  • Copyright Ordinance (Cap. 528): Copyright law.
  • Trade Marks Ordinance (Cap. 559): Trademark protection.
  • Patents Ordinance (Cap. 514): Patent law.
  • Registered Designs Ordinance (Cap. 522): Protection of design samples.

Subject to these Terms, we grant our customers a limited, non-exclusive, non-transferable, and revocable license to legally use Polytech materials. Any unauthorized copying, distribution, or other use of the materials without the prior written consent of the Company is prohibited.

8. Acceptance of the Terms

By accessing the Company’s services, you acknowledge that you have read and understood these Terms of Service and that you have the legal capacity to do so. If you disagree with or misunderstand any part of this document and the applicable terms, we recommend that you refrain from using Polytech products.

Before proceeding, carefully evaluate and confirm whether the appropriate product, strategy, or proposed cooperation model is suitable for you. Take into account your goals, financial resources, investment horizon, level of knowledge, and personal experience, your ability to withstand losses, and your attitude towards uncertainty.

Consult before use
We recommend that you seek further clarification or independent professional advice before making an investment decision.

9. AML and CFT Compliance

In order to prevent the use of the products and services of the company for the legalization of criminal proceeds and the financing of terrorism, as well as to comply with FATF international standards and the legislation of HKSAR (the AMLO Ordinance and regulations of industry regulators), and based on the risk-based approach, the company implements appropriate AML/CFT control measures commensurate with the nature, scope, and level of the identified risk.

We adhere to the concept of minimal client involvement in legal procedures, and exclusively when there are reasonable grounds or at the request of law enforcement.

Global AML and CFT Policy
Learn more about the principles and procedures that we must follow to comply with AML/CFT regulations in the accompanying Global Anti-Money Laundering and Counter-Terrorist Financing Policy.

10. Service Restrictions

In the event of a reasonable suspicion that a user is violating these Terms or international and local legal requirements, committing fraudulent acts, illegally using payment instruments, concealing or arranging unauthorized transactions, attempting to circumvent established limits, procedures, access control, or security measures, using automated scripts, engaging in Sybil activities, performing vulnerability scans, distributing malicious software, or engaging in other illegal actions, the company has the right to impose temporary restrictions on the account of the violator or refuse to provide services to such user until the matter is resolved.

11. Dispute resolution

All disputes, disagreements, or claims arising out of or in connection with these Terms shall be initially settled by negotiations between the parties, with both parties making reasonable efforts to reconcile.

If a dispute is not settled within 60 (sixty) calendar days of receipt of the written notice of the dispute, it shall be subject to final adjudication by arbitration in Hong Kong administered by the Hong Kong International Arbitration Centre (HKIAC) in accordance with the applicable HKIAC Arbitration Rules.

Arbitration Ordinance (Cap. 609)
Domestic and international arbitration proceedings in Hong Kong are governed by the Arbitration Ordinance (Cap. 609), which is based on the UNCITRAL Model Law on International Commercial Arbitration of 1985, with amendments as adopted in 2006.

12. Version Control

The text of these Terms of Service may be modified, supplemented, or completely updated by the company without prior notice and posted on the platform website for the user's review.

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